Approximately 60 direct customers - less than 0.1% of the company’s customers - and 800 to 1,500 downstream customers were affected by ransomware. Ten days after the company warned of a cyberattack exploiting vulnerabilities in its software to launch ransomware attacks, the disruption continues. The new version added “extra layers of protection to guard against things we could not foresee,” Kaseya CEO Fred Voccola said in a video message, promising the VSA would be “exponentially more secure” with all the work underway to harden it. “The restoration of services is progressing, with 95% of our SaaS customers live and the remaining servers coming online for the rest of our customers in the coming hours,” Kaseya said in its rolling updates.